. Certifications & Tools: PMP certification is a plus. Proficiency in CRM and customer success tools (e.g., Gainsight, Salesforce, Jira.... Technical Tool Mastery: High proficiency with industry-leading customer success and workflow platforms, specifically Gainsight...
. Certifications & Tools: PMP certification is a plus. Proficiency in CRM and customer success tools (e.g., Gainsight, Salesforce, Jira.... Technical Tool Mastery: High proficiency with industry-leading customer success and workflow platforms, specifically Gainsight...
landscape and related tools like Zuora, Ironclad, Clari, and Gainsight. Reporting to the Director of Revenue Systems & Processes... success platforms (e.g., Gainsight), and revenue intelligence tools (e.g., Clari). Ability to plan, coordinate, and track...
management solutions (Gainsight/Salesforce) (preferred) Collaborative team mentality with proven ability to execute across cross...
relationship management tools and case management solutions (Gainsight/Salesforce) (preferred) Collaborative team mentality...
(e.g., Salesforce Sales/Service Cloud and CPQ/Revenue, Gainsight or similar CS tools, support platforms, billing...
Relationship Management (or equivalent) or 9 + years in a similar role. A current Gainsight certification...
(Gainsight), CRM (Salesforce), PSA (Kantata) and Customer Support systems (Service Cloud). Implementation & Optimization: Lead...
, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps would be a plus Experience with planning...
, Gainsight, and other CS systems;dedicated to keeping internal systems up-to-date and accurate. Demonstrated ability to operate...