interpretation and thresholds using Gainsight o Risk identification and escalation paths o Standard actions, interventions... success platforms such as Gainsight and lifecycle analytics. Proven ability to lead through influence across regions...
and Gainsight to measure impact and effectiveness Balance tactical requests with a consultative approach to ensure customer... (Salesforce, Gainsight, Tableau, Gong, etc) Demonstrated ability to manage complex client relationships Experience working...
experience (Salesforce, Gainsight, Tableau…) a plus. Solid interpersonal skills and experience building strong internal...
relationship management, and strategic account planning Strong proficiency in Salesforce, CPQ, Gainsight (or similar tools...
Relationship Management (or equivalent) or 9 + years in a similar role. A current Gainsight certification...
) to build user-facing interfaces for AI tools Familiarity with GTM platforms like Salesforce, HubSpot, Outreach, Gainsight...
Implement and integrate CS tools (e.g., Gainsight, Totango, ChurnZero) with Snowflake to power health scoring, adoption tracking...
with technology platforms like Salesforce, Gainsight, or the newest AI-first Customer Success Platforms. Knowledge of automation...
with technology platforms like Salesforce, Gainsight, or the newest AI-first Customer Success Platforms. Knowledge of automation...
-to-value. Architect and oversee integrations between Deltek's product suite, CRM/CS platforms (e.g., Salesforce, Gainsight...