Customer Success, Director
Genesys platform knowledge is a plus. Technical Skills Proficiency with: CRM platforms (Salesforce, Gainsight...
Genesys platform knowledge is a plus. Technical Skills Proficiency with: CRM platforms (Salesforce, Gainsight...
(Salesforce), CS platforms (e.g., ChurnZero, Gainsight), PSA/services delivery tools (e.g., Mavenlink/Kantata, FinancialForce...
, Tableau, etc.) Strong Excel/SQL/data manipulation skills Experience with CRM and CSM platforms (Salesforce, Gainsight...
and leverage Customer Success tools (e.g., Gainsight, Vitally) Identify and qualify expansion opportunities resulting in elevated...
and expansion within customer portfolio Experience you’ll bring: Experience with Gainsight and Salesforce.com preferred...
and changes in the industry Knowledge of Gainsight, Salesforce CRM, etc. Ability to deal with changing priorities and high...
working with business systems such as Salesforce, Gainsight, Planhat, Pendo, or similar customer success platforms...
to prioritise effectively. Nice to have: Experience with CS platforms such as Gainsight or ChurnZero. Advanced Excel skills...
(Salesforce), CS platforms (e.g., ChurnZero, Gainsight), PSA/services delivery tools (e.g., Mavenlink/Kantata, FinancialForce...
We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered... retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer...