. Familiarity with CS platforms (e.g., Salesforce, Gainsight) and BI tools (e.g., PowerBI) to manage workflows and track health...
with their customers Qualifications 15+ years experience preferred Bachelor's Degree preferred Expert in using Gainsight and its... capabilities, including Customer Health Scoring, SkillJar, Gainsight University, and Gainsight Success Plans to unify the CSM...
and expansion. Strong analytical acumen and comfort with lifecycle analytics tools (Iterable, Gainsight, Salesforce, Tableau...
, supply chain risk, or compliance technology preferred. Hands-on experience with Customer Success platforms like Gainsight...
, and/or technology consulting is a plus Experience with customer management platforms (Salesforce, Gainsight, etc), and/or energy...
and GTM systems(Salesforce, Gainsight, Clari, etc.) Strong communication and influencing skills, with a track record...
all significant client interactions, discussions, and resolutions in our CRM system (e.g., Gainsight/Salesforce). About the team...
platforms and CRM (Salesforce, Gainsight, etc.). Bachelor’s degree required;MBA preferred or equivalent experience...
Maintain accurate and up-to-date records of customer activity, engagement, and solution health using Salesforce, Gainsight... success platforms (e.g., Salesforce, Gainsight, HubSpot). Working knowledge of technical product adoption, system...
, integrating and optimizing workflows across platforms such as Rudderstack, Salesforce, Gainsight, Avaamo, and Staircase...