, and change levers. Qualifications & Experience 5+ years of experience in management consulting, product management..., and/or internal consulting with a focus on customer service, contact center, or service operations transformation. Proven ability...
under HIPAA Protected Health Information (PHI). GENESYSConsultingServices, Inc. is proud to be an equal opportunity employer....This is a 30 month opportunity on the Hourly-Based IT Services (HBITS) Contract at the State of New York. (Possibility...
of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing... as the primary administrator and subject matter expert for the Genesys Cloud platform, supporting Personal Lines and Small...
team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics... and integration, consulting experience working with Fortune 500 companies 4+ years of deep experience with Genesys Cloud CX, having...
) certification by the International Institute of Business Analysis (IIBA) GENESYSConsultingServices, Inc. is proud...This is a 16 month opportunity on the Hourly-Based IT Services (HBITS) Contract at the State of New York. (Possibility...
in Understanding of SOQL and SOSL for data querying GENESYSConsultingServices, Inc. is proud to be an equal opportunity employer....This is a 30 month opportunity on the Hourly-Based IT Services (HBITS) Contract at the State of New York. (Possibility...
consulting or professional services experience Knowledge of additional languages for global customer support...Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences...
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consultingservices..., including routing, screen pops, and voice bot handoff. Evaluate CTI technologies (Genesys, Amazon Connect, Five9) and define...
About Client: The Client is a leading global IT services and consulting company, providing a wide range of services... to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It...
of customer experience together. Job Summary As the Director, Professional ServicesConsulting at Genesys, you will lead... and innovation initiatives. High employee engagement and retention within Professional ServicesConsulting. At Genesys...