in automation testing using Playwright, developing and executing automation test scripts. GENESYSConsultingServices, Inc...This is a 18 month opportunity on the Hourly-Based IT Services (HBITS) Contract at the State of New York. (Possibility...
class CX using in house Genesys bots as well as – Google, Amazon, and others. Services provided by the candidate...Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create...
: Subcontractors and Junior Project Staff Role Type: Full time Location: New York City Metro Area About the Company: Genesys... Engineering, a Willdan company, is a national full-service design-build engineering and energy services company (ESCO). We provide...
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create... AI from possibility to production in real-world enterprise environments every day. Summary The Director, Solutions Consulting...
center platforms Cisco Contact Center Enterprise Genesys Pure Engage, PureCloud or Pure Connect Avaya Aura NICE InContact...% of the time Want to learn more about Solutions Consulting & Engineering? Check us out on our platform: Certain states...
programs such as Genesys, MRC, WebDH and Impact in the selection of equipment and systems. Optimize equipment value... and related customer documents;consulting with engineers, architects, and other professional and technical personnel. Develop...
within a BPO, BPM, IT services, or management consulting environment preferred. Bachelor's degree required;MBA or equivalent... Experience (CX) Transformation for our Banking & Financial Services (BFS) group, spanning Retail Banking, Cards & Payments...
-level client stakeholders. Experience operating within a BPO, BPM, IT services, or management consulting environment... across the CX/contact center technology stack - CCaaS platforms (NICE, Genesys, Five9, Amazon Connect), CRM (Salesforce Service...
technology and management consulting organization that delivers integrated, strategic solutions to federal and commercial clients... Management (ITSM), or CRM implementations. Experience with enterprise contact center platforms such as Genesys, Amazon Connect...
authority for your accounts, coordinating cross-functional resources — Solution Consulting, Professional Services, Customer... scoping, and outcome-based business reviews, in partnership with Solution Consulting. Identify competitive displacement...