candidate will have deep technical expertise in tools such as ServiceNow, Amazon Connect, Genesys, Virtual Agent, and Generative...: Lead the delivery of consulting engagements for Digital Workplace technologies and platforms, focusing on IT Support...
. Duties & Responsibilities Consulting and Analysis: Meet regularly with IT colleagues and stakeholders to understand... and business with respect to all topics related to IT Infrastructure Unified Communication and Collaboration (UCC) services...
Success & Services to resolve issues. The PSAM also acts as the day-to-day internal escalation point, and point of contact... and platform functionalities. Provide consulting advice to clients about Sprinklr platform during different phases of project...
capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X... and drive business development efforts to build the Accenture Consulting practice Manage and coach junior team members...
such as IVR, Genesys Cloud enhancements, chatbots, and CallMiner. Requirements: Bachelor's degree in Business, Finance... consulting or data analytics. 1-2 years of proven work experience leading cross-functional teams to deliver small and large...
. Provide consulting to our division architects and be a champion for helping to grow an enterprise Salesforce architecture.... Experience leveraging and integrating Contact Center Technologies for Service Cloud including Genesys to deliver excellent user...
consulting to our division architects and be a champion for helping to grow an enterprise Contact Center architecture practice... and Continuous Improvement Contact Center Architecture: Hands on experience with Genesys Cloud conversion from legacy platforms...
Cloud IVR development/Enhancements and provide consulting for Genesys cloud IVR and Backend Integrations, Salesforce...: · Must have experience in Requirements Gathering/Consulting for Genesys Cloud IVR, WFM ,Reporting. · Experience in Saleforce/Service...
About Us: Perfict Global is a leading IT consultingservices provider focused on providing innovative... from Genesys PureConnect to NICE Contact Center (Experience with these specific Contact Centers is solutions not required). This BA...
About Us: Perfict Global is a leading IT consultingservices provider focused on providing innovative.... Must have extensive/recent CONTACT CENTER experience (i.e. Cisco, Genesys, Calabrio, WXCCE, etc.) Preferred Skills CPM Certified...