specialty practices, which cover a variety of solutions, technologies, and industries. Basic Qualifications - Bachelor... working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE...
Perform complex invoice resolution, escalating issues as needed Provide phone support through the Genesys system to assist.... Founded in 1984, ITS partners with leading organizations across multiple industries to connect top talent with meaningful...
Perform complex invoice resolution, escalating issues as needed Provide phone support through the Genesys system to assist... partners with leading organizations across multiple industries to connect top talent with meaningful career opportunities...
, chat, email, and omnichannel data sources. Integrate CallMiner with contact center platforms (e.g., Genesys, NICE, Amazon... . Preferred / Nice to Have Experience in regulated industries such as Healthcare, Financial Services, or Life Sciences...
Ability to map client business objectives to appropriate technical solutions Experience with CCaaS platforms such as Genesys... and industries/sectors you serve Preferred: Experience with Salesforce Service Voice Connect (SVC), ServiceNow...
such as Genesys, Amazon Connect, Five9, NICE, or Google Cloud Contact Center, including hands-on implementation Broad experience... required clearance for this role Ability to travel 20-50%, on average, based on the work you do and the clients and industries/sectors...
client business objectives to appropriate technical solutions Experience with CCaaS platforms such as Genesys, Amazon... and industries/sectors you serve Preferred: Experience with Salesforce Service Voice Connect (SVC), ServiceNow...
of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation...) solutions, leveraging platforms from Cisco, Amazon Web Services, Genesys, and Five9, and integrating AI-driven capabilities...
of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation...) solutions, leveraging platforms from Cisco, Amazon Web Services, Genesys, and Five9, and integrating AI-driven capabilities...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...