Job Description: Assist customers in a timely and accurate manner in phone interactions. Maintain quantity, timeliness, accuracy, and quality performance within established standards that support HMSA's ability to comply with customer pe...
Job Description: Reporting, Research & Analysis Analyses and forecasts premium revenue, risk adjustment payments, and other revenue streams related to lines of business with minimal guidance. Interprets financial and enrollment data...
and promote HMSA's brand message and commitment to service excellence. Build enduring relationships with HMSA's customers/members... service experience for anyone with questions regarding health care, health insurance (benefits, claims, premiums, payments...
Job Description: Stakeholder Engagement: Identifies potential opportunities for business architecture modeling within the organization. Engages stakeholders to assess the business value of proposed business architecture requests to p...
Job Description: Business Relationship Management: Develops and maintains strong working relationships with domain executives, management and stakeholders to understand their needs and align business objectives with corporate and IT stra...
, and one-on-one customer service. Protect HMSA's market share through the successful renewal and retention of assigned accounts. Meet goals... of education and related work experience. One year successful sales experience and/or customer service experience. Excellent...
and promote HMSA's brand message and commitment to service excellence. Build enduring relationships with HMSA's customers/members... service experience for anyone with questions regarding health care, health insurance (benefits, claims, premiums, payments...
Job Description: Demonstrates proficiency in bringing a cross functional perspective to complex business analysis activities and projects to support the implementation of corporate projects involving new systems and functions, and enhanc...
, adjustments, and payment issues within established service-level agreements (SLAs). Coordinate with claims examiners... relations, customer service, utilization management, and network management teams. Function as a subject-matter resource...
Job Description: Product Ownership & Agile Delivery: Develop, maintain and communicate product vision & roadmaps, ensuring alignment with organizational goals, technology trends, and customer needs. Represent the voice of the custom...