Indicators and maintains service levels to ensure that requirements are met or exceeded. Escalates problems as required. Informs... the resolution of issues. Reviews logs and maintains Information Technology Service Management tools to document changes...
as appropriate. Monitors Key Performance Indicators and maintains service levels to ensure that requirements are met or exceeded... vendors to coordinate the resolution of issues. Reviews logs and maintains Information Technology Service Management tools...
;Including customer service skills and verbal communication skills Basic working knowledge of Microsoft Office Excel...
infrastructure replacement plans. Maintains inventories as appropriate. Monitors Key Performance Indicators and maintains service... Information Technology Service Management tools to document changes and identify recurring problems. Identifies the training...
replacement plans. Maintains inventories as appropriate. Monitors Key Performance Indicators and maintains service levels... Information Technology Service Management tools to document changes and identify recurring problems. Identifies the training...
Departments including Office of Payment Transformation, Finance and Accounting, Medical Management, Medicare and Medicaid Programs..., Finance and Accounting, Quality Management, Provider Operations, Medical Management, Office of Payment Transformation...
, but not limited to, HMSA's provider contract definition, application of payment or medical policies, provider operations that involve..., reimbursement, policies, promotion of self-service tools, and support of various complex HMSA programs. Participates and attends...
Job Description: Program Coordination and Administrative Oversight Coordinate and schedule meetings for the BCBSA Licensure Governance Steering Committee, Compliance leadership, and other key stakeholders. Organize and maintain prog...
Job Description: Requirement Intake and Analysis Conduct impact assessments of new and revised BCBSA licensure requirements. Collaborate with operational owners, Legal, Enterprise Risk Management, Compliance, and the Program's Offic...
. Interacts with corporate decision-makers (e.g., HMSA Board members, executive and senior vice presidents, and Medical Directors...