and promote HMSA's brand message and commitment to service excellence. Build enduring relationships with HMSA's customers/members... service experience for anyone with questions regarding health care, health insurance (benefits, claims, premiums, payments...
Job Description: Assist customers in a timely and accurate manner in phone interactions. Maintain quantity, timeliness, accuracy, and quality performance within established standards that support HMSA's ability to comply with customer pe...
Job Description: Reporting, Research & Analysis Analyses and forecasts premium revenue, risk adjustment payments, and other revenue streams related to lines of business with minimal guidance. Interprets financial and enrollment data...
Job Description: Stakeholder Engagement: Identifies potential opportunities for business architecture modeling within the organization. Engages stakeholders to assess the business value of proposed business architecture requests to p...
Job Description: Business Relationship Management: Develops and maintains strong working relationships with domain executives, management and stakeholders to understand their needs and align business objectives with corporate and IT stra...
, and one-on-one customer service. Protect HMSA's market share through the successful renewal and retention of assigned accounts. Meet goals... of education and related work experience. One year successful sales experience and/or customer service experience. Excellent...
and promote HMSA's brand message and commitment to service excellence. Build enduring relationships with HMSA's customers/members... service experience for anyone with questions regarding health care, health insurance (benefits, claims, premiums, payments...
Job Description: Demonstrates proficiency in bringing a cross functional perspective to complex business analysis activities and projects to support the implementation of corporate projects involving new systems and functions, and enhanc...
, adjustments, and payment issues within established service-level agreements (SLAs). Coordinate with claims examiners... relations, customer service, utilization management, and network management teams. Function as a subject-matter resource...
Job Description: Product Ownership & Agile Delivery: Develop, maintain and communicate product vision & roadmaps, ensuring alignment with organizational goals, technology trends, and customer needs. Represent the voice of the custom...