medication under the Medication Administration Plan (MAC), implementing treatment plans, and assisting people with activities... consistent with MAC requirements, funding source regulations and Company policy. Communicates with and provides information...
seeking assistance with endpoint devices, collaboration tools, and IT systems. This role focuses on triaging and resolving... and productivity tools to support user needs and improve the support experience. Provide on-site assistance (remote hands...
medication under the Medication Administration Plan (MAC), implementing treatment plans, and assisting people with activities... consistent with MAC requirements, funding source regulations and Company policy. Communicates with and provides information...
failures effectively. Proficiency in using test management tools (e.g., TestRail/Xray) and defect tracking systems (e.g..., automation and integration testing. Exposure to CI/CD processes and tools like Jenkins, Git, or similar. Familiarity...
defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform hands-on fixes at the... desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes...
for dealing with frustrated users. Problem-Solving: The ability to use diagnostic tools and logical reasoning to identify root... and communication (verbal & written). Patience and ability to deal with frustrated users. Proficiency with IT tools (ticketing...
) from different operating systems (Mac and PC) is required Basic color management skills and the ability to work with different... to continue to learn and use new graphics software on an ongoing basis Mechanical skills using small hand tools in order to make...
such as gas-powered chainsaws and other hand and power tools. Travel: This position does not require unique travel... FWS or ACE. Any tools required for the accomplishment of the duties will be provided by the FWS. Use of personal...
specifications for LTE and NR. Execute test plans targeting 5G NR and LTE L2/L3 protocol features (RLC, PDCP, MAC, RRC... to isolate complex issues across multiple protocol layers and identify root causes using trace analysis tools. Collaborate...
. Perform subject matter expert duties to other support teams when needed. Develop and maintain software packages and tools...). Experience with Mac OS X, JAMF is a plus. Experience working with 3rd party vendors in both support and contract areas...