, with a strong ability to forecast and manage financial performance. Guest Satisfaction: Proficiency with guest satisfaction platforms (e.g., Revinate...
items are promptly and effectively addressed. Critically analyze all metrics (including but not limited to Revinate...
all metrics (including but not limited to Revinate, financial reports, average check report, Quality Assurance Inspections...
and implements controls for expense management. Implements strategies to continually improve revenues. Monitors Revinate scores...
(Revinate Guest Survey) to ensure benchmarks are achieved. Analyzes problems, identifies and implements solutions. Ensures...
arrival amenities. Adhere to all Compliance rules of Opera, maintain a working knowledge of Opera, Revinate and Call Center... Office, Revinate, Windsurfer, Opera, and Verve. Maintain current information on all properties represented, i.e., features...
and assist them in making informed choices. Review reservation lead questions via Revinate tool. Ensuring that all guest...
property performance. Property champion of Unifocus and Revinate Guest Survey scores. Leads the development of and updates...
through revinate or other equal service. · Maintain brand standards throughout all aspects of guest journey: website, emails...
Customer Satisfaction Index (Marriott GSS, Revinate) to meet or the property’s guest satisfaction benchmarks through the...