& Quality Oversight Lead analytical research using Revinate and other platforms to uncover insights that drive service... communication and service delivery (e.g., HotSOS, Zingle, Way, Revinate, Alice). Identify and implement new tools that support...
, Revinate, and Sertifi. Respond to inquiries, resolve complaints, and manage escalations with empathy, urgency, and courtesy...
reservations and upsell when possible. Process reservations via phone, email, and online platforms (Synxis, HMS, Revinate, Sertifi...
, Glitch Log, Revinate, ReviewPro, and Nuvola. Review guest satisfaction reports (e.g., Pulse Report) to identify service...
and texts with Revinate & IVY. Create audience segments, develop email creative, deploy emails, phone number creation... results within Adobe Analytics, PowerBI, Revinate and social media platforms. Invoice processing and monthly expense...
, Glitch Log, Revinate, ReviewPro, and Nuvola. Review guest satisfaction reports (e.g., Pulse Report) to identify service...
, HotSOS, Revinate,UKG, and statistical data analysis for operational improvements highly preferred. · Ability to train...
, DataVision, SynXis (Sabre), Revinate CRM (Navis), Onyx, OTA Insight, Canary Technologies, Hotelligence (Travel Click) and source...
-ins/outs, accurate billing, and clear communication. Champion guest feedback (Revinate, OTA reviews, direct surveys, social...
accuracy, completeness, and adherence to booking standards. Call compliance monitoring in Revinate phone system. Represent..., Resort Technology Partners (RTP), Hotel Property Management, Revinate Strong written and verbal communication skills...