reservations and upsell when possible. Process reservations via phone, email, and online platforms (Synxis, HMS, Revinate, Sertifi...
, Revinate, and Sertifi. Respond to inquiries, resolve complaints, and manage escalations with empathy, urgency, and courtesy...
, Glitch Log, Revinate, ReviewPro, and Nuvola. Review guest satisfaction reports (e.g., Pulse Report) to identify service...
and texts with Revinate & IVY. Create audience segments, develop email creative, deploy emails, phone number creation... results within Adobe Analytics, PowerBI, Revinate and social media platforms. Invoice processing and monthly expense...
, Glitch Log, Revinate, ReviewPro, and Nuvola. Review guest satisfaction reports (e.g., Pulse Report) to identify service...
, etc.) Monitor guest feedback platforms (Revinate, ReviewPro, Tripadvisor) and assist leadership with trend reporting and follow‑up...
, etc.) Monitor guest feedback platforms (Revinate, ReviewPro, Tripadvisor) and assist leadership with trend reporting and follow-up...
, HotSOS, Revinate,UKG, and statistical data analysis for operational improvements highly preferred. · Ability to train...
activities, Upsell arrival amenities. Adhere to all Compliance rules of Opera, maintain a working knowledge of Opera, Revinate... applications including MS Office, Revinate, Windsurfer, Opera, and Verve. Maintain current information on all properties...
activities, Upsell arrival amenities. Adhere to all Compliance rules of Opera, maintain a working knowledge of Opera, Revinate... applications including MS Office, Revinate, Windsurfer, Opera, and Verve. Maintain current information on all properties...