Prior call center, front office, or reservations experience required Opera Property Management System and Revinate...
reservations and upsell when possible. Process reservations via phone, email, and online platforms (Synxis, HMS, Revinate, Sertifi...
: Experience with Revinate CMS Certification in Google Analytics Experience in a luxury hospitality setting Benefits...
, Revinate, and Sertifi. Respond to inquiries, resolve complaints, and manage escalations with empathy, urgency, and courtesy...
, DataVision, SynXis (Sabre), Revinate CRM (Navis), Onyx, OTA Insight, Canary Technologies, Hotelligence (Travel Click) and source...
-ins/outs, accurate billing, and clear communication. Champion guest feedback (Revinate, OTA reviews, direct surveys, social...
accuracy, completeness, and adherence to booking standards. Call compliance monitoring in Revinate phone system. Represent..., Resort Technology Partners (RTP), Hotel Property Management, Revinate Strong written and verbal communication skills...
will utilize Revinate, or other designated customer satisfaction tools, to strategically goal set and plan for improved customer...
Windows Server Operating system and networking features. Alice HMS hotel PMS Hotel POS Revinate CRM Staff security...
activities, Upsell arrival amenities. Adhere to all Compliance rules of Opera, maintain a working knowledge of Opera, Revinate... applications including MS Office, Revinate, Windsurfer, Opera, and Verve. Maintain current information on all properties...