Revinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality... industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions...
Revinate and implement continuous improvement initiatives Compliance & Safety Ensure compliance with all health, safety...
-ins/outs, accurate billing, and clear communication. Champion guest feedback (Revinate, OTA reviews, direct surveys, social...
in Google Workspace, and related administrative tools. Experience with hospitality systems such as Revinate, Opera, Alice...
and texts with Revinate & IVY. Create audience segments, develop email creative, deploy emails, phone number creation... results within Adobe Analytics, PowerBI, Revinate and social media platforms. Invoice processing and monthly expense...
/Revinate), and achieve measurable performance goals including Net Promoter Score (NPS), staff development, and operational... Responsibility Measurable Deliver Excellent Guest Service Surveys and Messages Achieve 4.7+ average Revinate service rating...
& Quality Oversight Lead analytical research using Revinate and other platforms to uncover insights that drive service... communication and service delivery (e.g., HotSOS, Zingle, Way, Revinate, Alice). Identify and implement new tools that support...
, Revinate, and Sertifi. Respond to inquiries, resolve complaints, and manage escalations with empathy, urgency, and courtesy...
reservations and upsell when possible. Process reservations via phone, email, and online platforms (Synxis, HMS, Revinate, Sertifi...
, Glitch Log, Revinate, ReviewPro, and Nuvola. Review guest satisfaction reports (e.g., Pulse Report) to identify service...