Track and maintain records of all guest issues and recovery from Tripadvisor/Guest Alerts/Glitch Log/Revinate in HotSOS...
Track and maintain records of all guest issues and recovery from Tripadvisor/Guest Alerts/Glitch Log/Revinate in HotSOS...
Revinate. Respond to all customer reviews in Revinate. Respond to all guest emails/phone calls. Qualifications...
Revinate. Respond to all customer reviews in Revinate. Respond to all guest emails/phone calls. Qualifications...
. Responds to and handles guest feedback, problems and complaints e.g. Revinate sentimental Analyses (social media, TripAdvisor... Revinate sentiments, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning...
ranking report, F&B Scorecard Analysis, F&B Activation/Promo scorecard or tracker, ad-hoc requests.). Monitor Revinate...
and whatever time of day. Maintain positive guest relations at all times. Ensure active and accurate email is on file for Revinate...
and implements controls for expense management Implements strategies to continually improve revenues Monitors Revinate scores...
Previous work experience with Navis/Revinate and/or Inntopia preferred Strong written and mathematical skills Working...
all metrics (including but not limited to Revinate, financial reports, average check report, Quality Assurance Inspections...