Front Office - Guest Services Supervisor (Full Time)
, Revinate, and Sertifi. Respond to inquiries, resolve complaints, and manage escalations with empathy, urgency, and courtesy...
, Revinate, and Sertifi. Respond to inquiries, resolve complaints, and manage escalations with empathy, urgency, and courtesy...
Revinate and implement continuous improvement initiatives Compliance & Safety Ensure compliance with all health, safety...
Revinate and implement continuous improvement initiatives Compliance & Safety Ensure compliance with all health, safety...
, Glitch Log, Revinate, ReviewPro, and Nuvola. Review guest satisfaction reports (e.g., Pulse Report) to identify service...
, Glitch Log, Revinate, ReviewPro, and Nuvola. Review guest satisfaction reports (e.g., Pulse Report) to identify service...
, HotSOS, Revinate,UKG, and statistical data analysis for operational improvements highly preferred. · Ability to train...
, DataVision, SynXis (Sabre), Revinate CRM (Navis), Onyx, OTA Insight, Canary Technologies, Hotelligence (Travel Click) and source...
-ins/outs, accurate billing, and clear communication. Champion guest feedback (Revinate, OTA reviews, direct surveys, social...
and assess service and satisfaction trends (SALT, Revinate, etc.), evaluate and address issues and make improvements accordingly...
, Revinate, Delphi Responsibilities: Manage annual programming calendar Major holiday programs, one-off events and working...