;conduct interviews via Skype, RingCentral or solely via telephone;charge candidates an advance fee of any kind (e.g., fees...
or in chat rooms;conduct interviews via Skype, RingCentral or solely via telephone;charge candidates an advance fee of any kind...
, etc.). Hands-on experience with dialer and telephony platforms such as Five9, Ytel, RingCentral, Nice inContact, Convoso... , RingCentral , Five9, Ytel, Convoso, CRM/Lead Systems: LeadTrac, Salesforce, LeadsPedia, Zoho Analytics/BI: Power BI, Excel...
management (CRM) software, Microsoft Office, RingCentral phone system, customer service software and order processing (ERP..., RingCentral phones and webcams. Up to 10% travel is expected for this position for supporting exhibitions and customer visits....
performance indicators. Ensures Abandon Call Rate and Service Level goals are achieved by utilizing RingCentral to monitor...
to exceed key performance indicators. Ensures Abandon Call Rate and Service Level goals are achieved by utilizing RingCentral...
aggressive KPIs. Proficiency in dialer management software (e.g., Five9, Nextiva, RingCentral). Excellent communication...
interview a candidate over RingCentral, similar messaging apps or social media (e.g. Telegram, Google Hangouts, WhatsApp...
call management or IVR systems preferred. Familiarity with platforms such as Cisco, Avaya, RingCentral, or Microsoft Teams...
365 suite, Azure AD/Entra ID, and SharePoint Online. Familiarity with VOIP systems (Teams Voice, RingCentral...