and cloud VoIP environments. Hands-on experience managing and implementing Avaya, Cisco, Microsoft Teams, and RingCentral...
., RingCentral, Avaya). Experience implementing telephony solutions for business continuity and disaster recovery. Bachelor...
and telephony infrastructure (3CX, RingCentral, Microsoft Teams Voice). Experience with IT documentation tools such as IT Glue...
- automations, workflows, configurations - Experience with a CTI or contact center platform (Aircall, RingCentral, Five9, Zoom...
- automations, workflows, configurations - Experience with a CTI or contact center platform (Aircall, RingCentral, Five9, Zoom...
, RingCentral, etc.). Knowledge of VoIP security practices including TLS/SRTP and edge hardening. CCNA required;CCNP...
and CCaaS market landscape, including competitors like Microsoft, Cisco, RingCentral, Amazon, and 8x8 Collaborating...
, configurations - Experience with a CTI or contact center platform (Aircall, RingCentral, Five9, Zoom Contact Center) - Is already...
;Hosted and Cloud Solutions. (Ex. Avaya, Nortel, Zoom, RingCentral, etc.) Including all applications associated with the...
organization’s enterprise-wide telecommunication systems, including RingCentral, Avaya, and Cisco platforms. This role... modernization, including the consolidation and migration of legacy systems to cloud-based platforms (e.g., RingCentral UCaaS, NICE...