tools including ServiceNow IT Operations Management, the NSOC Systems Engineer receives detected and verified service...
Office suite. Working with automated Help Desk tools such as Microsoft System Center and ServiceNow. Troubleshooting...
Firewalls F5s These events need to be documented and updated in ServiceNow Azure infrastructure dashboard monitoring Drive... to monitor failed OS patches perform server reboots and escalation to L3 ServiceNow ticket creation and escalation to L2L3 Team...
Office suite. Working with automated Help Desk tools such as Microsoft System Center and ServiceNow. Troubleshooting...
Office suite. Working with automated Help Desk tools such as Microsoft System Center and ServiceNow. Troubleshooting...
Office suite. Working with automated Help Desk tools such as Microsoft System Center and ServiceNow. Troubleshooting...
depth understanding of ITIL/ITSM principles in managing operational service delivery. Currently use ServiceNow Demonstrate...
, CyberArk, Entra ID, Conditional Access, Intune, Cloud Hosting (Azure/AWS/Google), Palo Alto NGFW, SQL Server, ServiceNow...
Office suite. Working with automated Help Desk tools such as Microsoft System Center and ServiceNow. Troubleshooting...
by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network...