, United States Confirm Email Submit Career Areas Growth and Expansion Senior Technical Analyst, ServiceNow...
Confirm Email Submit Senior Systems Engineer, ServiceNow SME Location Chicago, Illinois Business Unit Northwestern...
in Systems Administration of a complex network (Nutanix SAN, HP NAS) Experienced in utilizing ServiceNow ITSM tool to track..., Microsoft Office 365, Cisco and Azure infrastructure, and ServiceNow/ITSM services. This team provides direct Tier II client...
experience may be substituted for a degree. Customer Service ServiceNow Ticketing System One of the Following Certifications...
processing of Notification of Leave. Work with ServiceNow to make sure NOL is streamlined and collect pertinent information...
Completing ServiceNow tasks Auditing and/or reconciling accounts Qualifications Minimum Qualifications Two years...
and maintaining help desk cases using IT Service Management (ITSM) tools such as ServiceNow, BMC Remedy, or similar. At least two...
with Splunk is preferred. Knowledge of ITIL practices is preferred. Familiarity with ServiceNow platform is preferred. 2...
for structural clarity, accuracy, and style standards Becoming proficient in ServiceNow and IT Service Management good practices... Captivate, ServiceNow is a plus Familiarity with ITSM or ITIL is not required, but would be a plus Interest in a career...
in ServiceNow to identify root causes, working collaboratively with cross-functional teams on system configuration and delivering... teams to identify and implement solutions. Monitor and manage support tickets using ServiceNow, ensuring timely resolution...