Information team and Call Center. This position will utilize several data sets including Zoom Phone data, ServiceNow... reports. Primary data sets will include Zoom, ServiceNow, and MAS. Assist with investigation, research, documentation...
platforms to the IT department (ex ServiceNow AI) and to DeVry colleagues and students (ex Help Desk Chat Bot). Experience... Service Management (ITSM) platform (ServiceNow). Ensure the ITSM platform is secure, prioritize break/fix and enhancement...
, TestRail), and support systems (e.g., Zendesk, ServiceNow). Solid understanding of Agile methodologies and incident management...
contact information in ServiceNow system Escalates more complex problems to other Specialist when appropriate Performs work... and tools to oversee and implement service improvement initiatives. Experience with the following applications: Servicenow...
with ServiceNow IT Operations Management software Experience on the SOF GLSS contract Military Experience Virtual no Zip...
. Approve servicenow tickets. Compliance and audits of established processes, from marketing claim generation to utilization...
an intern for the summer 2025. Responsibilities: Assist with data analysis and reporting using a combination of ServiceNow...
data from UC4, ServiceNow, and Rally. Technical Analyst SharePoint Site Review: Provide a fresh perspective...
and communication. Expertise in Microsoft Office, Zoom, Zendesk, Jira, Salesforce Service Cloud, ServiceNow, or similar platforms...
Imaging from Network and USB Laptop/Desktop/Printer hardware and software support Experience ServiceNOW experience Who...