IT Support Specialist
systems (e.G., ServiceNow, FreshDesk, Zendesk). Knowledge of cybersecurity best practices and data privacy practices...
systems (e.G., ServiceNow, FreshDesk, Zendesk). Knowledge of cybersecurity best practices and data privacy practices...
. Experience with IT Service Management (ITSM) tools such as ServiceNow with solid understanding of incident, problem, and change...
/ticketing systems (ServiceNow, Jira, etc.) Public sector or government IT experience Experience with mobile device management...
). Experience with ticketing systems such as ServiceNow, Jira, or Freshdesk (preferred). Excellent problem‑solving skills...
platform (e.g., ServiceNow or similar), including workflows, SLAs, and intake processes. Familiarity with service management...
, ServiceNow and e-Verify Manages processes connected with the onboarding of new employees, transfers, expats and employee... changes including but not limited to reviewing and approving updates entered in Workday, I-9 administration, ServiceNow...
on campus days. Responsibilities: Serving as tier 1 support for I-9 related questions via email and ServiceNow including...
ideal candidate has deep hands-on experience with the ServiceNow platform, specifically Hardware Asset Management (HAM...) for ServiceNow HAM Pro & SAM Pro functionality, configuration, and optimization. Develop and maintain asset-related workflows...
-service portal as needed. Submits requests for assistance (tickets) with DHHS technology systems (ServiceNow, SharePoint...
environments and related integrations, as applicable, including platforms such as Salesforce, ServiceNow, Calabrio, and Webex...