Help Desk Analyst I
technical inclination, and aptitude to discern when to escalate issues. - General knowledge and experience with ServiceNow...
technical inclination, and aptitude to discern when to escalate issues. - General knowledge and experience with ServiceNow...
ServiceNow (SNOW) ticketing system. CCNA and CCNP certification. Experience with Cisco switches. iPhone support, setup...
to closure. Create ticket in ServiceNow and maintain full ownership of ticket through its lifecycle. Knowledge of the ITIL...
to closure. Create ticket in ServiceNow and maintain full ownership of ticket through its lifecycle. Knowledge of the ITIL...
ServiceNow (SNOW) ticketing system. CCNA and CCNP certification. Experience with Cisco switches. iPhone support, setup...
ServiceNow (SNOW) ticketing system. CCNA and CCNP certification. Experience with Cisco switches. iPhone support, setup...
with trouble ticket management system a plus e.g. ServiceNow Experience with Intermec or Zebra Technologies barcode scanner...
with trouble ticket management system a plus e.g. ServiceNow Experience with Intermec or Zebra Technologies barcode scanner...
knowledge of ServiceNow Understanding of Asset Management and Configuration Management Strong knowledge of inventory process... by the program. The team member will assist in updating the ServiceNow Asset Management (SNAM) portal...
into the ServiceNow Knowledge Base. Responsibilities: Content Preparation: Take existing knowledge content from various... sources and prepare it for submission into the ServiceNow Knowledge Base. Data Migration: Move content, ensuring accuracy...