as appropriate. Creates reports as needed and works problem tickets using ServiceNow or through the process designated. Works...
application work by spending time in 7-Eleven store & working with dedicated IT Field Manager. Analyze ServiceNow Case data...
from GitHub (PR approvals, test coverage), CI/CD pipelines (build and test success rates), and tools like ServiceNow (incident...
, Prepare and Respond, and Predict and Prevent per ServiceNow's best practice. Set guidelines: Recommend tools, enforce...
customers to resolve their technology problems. Enters and manages Incident and Service Request tickets in ServiceNow, IT... all changes and requests are entered in ServiceNow. Asset Management Uses ServiceNow to maintain and track IT assets...
from GitHub (PR approvals, test coverage), CI/CD pipelines (build and test success rates), and tools like ServiceNow (incident...
-on experience with various cloud based enterprise technologies eg. Salesforce, Oracle TMS, Infor M3, Tableau, Snowflake, ServiceNow...
-on experience with various cloud based enterprise technologies eg. Salesforce, Oracle TMS, Infor M3, Tableau, Snowflake, ServiceNow...
a week, on a rotating basis Control-M experience, ServiceNow or similar ticketing experience, incident management...
documentation for the RH IT Department and maintains it within Knowledge Management Systems such as ServiceNow and O365 SharePoint...