Help Desk Manager (Technology Services Administrator)
and remote workforce issues. Experience with ticketing systems such as ServiceNow, Jira Service Management, or Remedy, asset...
and remote workforce issues. Experience with ticketing systems such as ServiceNow, Jira Service Management, or Remedy, asset...
., ServiceNow, Jira) Internship or academic project experience in IT or software environments Powered by JazzHR...
tracking and maintenance of ATO packages in ServiceNow CAM, including uploading artifacts and organizing evidence. Support... Continuous Monitoring tasks using ServiceNow CAM, updating dashboards with supervision. Help coordinate routine security...
is a plus Familiarity with ServiceNow or similar platforms is a plus Proficiency in Microsoft Office Suite (Word, Power Point, Excel...
procedural Ability to use ServiceNow (Ticketing tool) to manage Technology Service Management calls/incidents/tasks Solid...
, Excel, PowerPoint skills Interest in broader enterprise software and analytics tools e.g. ServiceNow, PowerBI, Azure DevOps...
encouraged to apply. What You Will Be Doing: Support our ServiceNow IT Service Management (ITSM) and Atlassian toolset...
works with clients to assess options, determine how specific platforms such as Microsoft, Salesforce, ServiceNow, Workday.... ServiceNow As an Elite Partner, we provide proven ServiceNow solutions that speed business transformation. Our expertise spans...
and resolving requests submitted through the ServiceNow ticketing system. Maintain, analyze, troubleshoot and repair computer...
., ServiceNow, Jira). Interest in pursuing certifications such as CISA, Security+, or ITIL. Competencies Communicates...