the ServiceNow Request Form and semi-annual Access Update Project Perform regulatory agency E2B submission verifications...
: Project Work: Supporting the implementation of ServiceNow Now Assist and Agentic AI with Virtual Agent to transform...
, and technical support Enterprise tools like ServiceNow, Microsoft Intune, and collaboration platforms The value of clear...
Service Management tools (e.g., ServiceNow) helpful but not required. Strong written and verbal communication skills...
Metrics/Business Analysis - Investigate ways to provide reports via Excel, PowerBI, ServiceNow, Tableau or PowerShell. Analyze... an accurate inventory of tracked assets to ensure compliance with the IT Asset Management Controls. ServiceNow Queue Management...
: ServiceNow (SNOW) Customer portals Automation and workflows Reporting and dashboards Systems integrations and AI-assisted...
, and document all issues and resolutions in ServiceNow Ensure tickets are resolved within established SLAs and documented... with macOS, Windows 10, and Microsoft 365 Familiarity with ticketing systems such as ServiceNow or Remedy Interest in gaining...
. Additional Mini-Projects Refresh and improve system documentation (ServiceNOW & Azure DevOps) Create an onboarding guide..., Azure AD, SQL Server, ServiceNOW, Mainframe, and more Collaboration: Sit in on meetings with business partners...
, and document all issues and resolutions in ServiceNow Ensure tickets are resolved within established SLAs and documented... with macOS, Windows 10, and Microsoft 365 Familiarity with ticketing systems such as ServiceNow or Remedy Interest in gaining...
and operational goals. Working with technologies such as: Python and other scripting languages ITSM / ITIL / ServiceNow... ServiceNow CMDB And more! Your Future Team: We believe you will love our new workspace as much as we do! The IT...