Customer Support Specialist
quality. Remote Support: Use tools like TeamViewer to assist customers with diagnostics and issue resolution. Repair...
quality. Remote Support: Use tools like TeamViewer to assist customers with diagnostics and issue resolution. Repair...
of Intune, GoToAssist, SimpleHelp, TeamViewer, an ITIL aligned ticketing system, Unix, Linux, TCP/IP, DNS, DHCP desktop hardware...
users in resolving common technical challenges independently Provide remote support using tools such as Zoom, TeamViewer...
necessary, interact with the original equipment manufacturer (OEM) via telephone, TeamViewer, email, or through the manufacturer...
. Experience with remote desktop tools (e.g., TeamViewer, AnyDesk). Exposure to enterprise tools and system management software...
(ticketing) systems;ZenDesk preferred. Experience using VPN, RDP, TeamViewer and other remote admin tools. Familiar with MS...
, SQL, scripting languages, .NET Framework, C#, C++, remote support applications (BeyondTrust, Teamviewer, RDP, etc…) or IT...
(e.g., TeamViewer, NetSupport Manager). Professional Skills Strong English communication skills (written and verbal...
(e.g., TeamViewer, NetSupport Manager). Professional Skills Strong English communication skills (written and verbal...
tools (TeamViewer, AnyDesk, etc.) CompTIA + or similar certification is a plus Bilingual in English and Korean..., TeamViewer Language(s): English, Korean Certification(s): Not Applicable The anticipated compensation range...