Tier 2 Helpdesk Technician
support tools such as BeyondTrust, TeamViewer, and Remote Desktop Protocol (RDP) What You Can Expect at Bowhead A mission...
support tools such as BeyondTrust, TeamViewer, and Remote Desktop Protocol (RDP) What You Can Expect at Bowhead A mission...
desktop tools such as TeamViewer or Bomgar? · Ability to work independently in a fast-paced environment and manage multiple...
TeamViewer, LogMeIn, VNC, SSH, VPN tunneling Device Management Microsoft Intune, Esper, Hexnode, or similar Networking DHCP...
, preventive maintenance, calibrations, upgrades, and field modifications. Provide remote technical support using TeamViewer...
, preventive maintenance, calibrations, upgrades, and field modifications. Provide remote technical support using TeamViewer...
, GotoMyPc, TeamViewer, etc. Ensure weekly status reports are produced. Operate in an ITIL framework and adhere to SOX...
, firewalls Cloud platforms: Microsoft 365, Google Workspace, Azure, AWS Remote support tools: TeamViewer, AnyDesk, RDP...
platforms: Microsoft 365, Google Workspace, Azure, AWS Remote support tools: TeamViewer, AnyDesk, RDP, Zoom...
, VMware Horizon, etc.) Remote support tools: TeamViewer, Microsoft Quick Assist, AnyDesk Basic familiarity...
, etc. Familiarity with Remote Troubleshooting tools (VNC, TeamViewer, Splashtop). Experience with a ticketing system Your skills...