, and collaborate on the integration of technologies like Amazon Lex, Genesys, and Verint for enhanced work management and customer..., Verint, and AWS technologies for seamless operation. Work closely with stakeholders to ensure solutions meet business goals...
, apply today. Contract Duration: 12 Months Required Skills & Experience Workforce management utilizing Verint Desktop analytics Call...) What You Will Be Doing Technical & Platform Expertise: Experience with Alvaria and Verint Workforce Management platforms, including...
and Scheduling teams. Verint Experience required - strong knowledge of scheduling strategies, intraday management, and WFM...
reliable and secure communications across Avaya CM, CMS, RedSky E911, Verint, Swampfox Contact Center, Korbyt Wallboard... and compliance with emergency calling regulations (Karis Law, Ray Baum Act). Support Verint call recording and analytics platforms...
camera solutions including interoperability with the Verint surveillance system. Experience with the Verint surveillance...