Executive Director CCaaS
CCAI, NICE CXone, Verint, Calabrio, CRMs, and process automation technologies \n What You'll Be Doing Develop...
CCAI, NICE CXone, Verint, Calabrio, CRMs, and process automation technologies \n What You'll Be Doing Develop...
/Cloud, Google CCAI, NICE CXone, Verint, Calabrio, CRM's, and process automation technologies \n...
, optimization, and value realization across platforms including Verint WFM, QM, AQM, Speech and Text Analytics, Performance..., and sustainment expectations across CX performance platforms. Leads the business-side adoption and optimization lifecycle for Verint...
, optimization, and value realization across platforms including Verint WFM, QM, AQM, Speech and Text Analytics, Performance..., and sustainment expectations across CX performance platforms. Leads the business-side adoption and optimization lifecycle for Verint...
solution experience (Amazon Connect, Genesys, Verint, NICE, Calabrio) Basic experience with HTML/CSS, web technologies...
Five9 Experience with one or more of the following Workforce Optimization platforms NICE Verint Calabrio Travel 25...
with Microsoft Office suite and hardware and software applications to manage contact center and back-office operations (Cxone, Verint...
with Microsoft Office suite and hardware and software applications to manage contact center and back-office operations (Cxone, Verint...
familiarity with CCaaS platforms (e.g., Amazon Connect), Workforce Optimization (WFO) suites (e.g., Verint), and analyzing...
data solutions that unify Amazon Connect event streams with Workforce Optimization (WFO) data (e.g., Verint, Genesys... with Workforce Optimization (WFO) platforms such as Verint, Genesys, or NICE. Leadership: Proven ability to translate business...