Empower AI is seeking a Knowledge Management Lead to develop and manage the comprehensive Knowledge Management program for an enterprise IT Customer Support Services program supporting a Department of War agency with approximately 13,000 in...
Description Empower AI is seeking a Customer Support Supervisor to assist the Customer Support Manager (Tier II & III) lead the daily operations of Tier II desk-side, field, printer, and training center support teams for an enterprise IT ...
Empower AI is seeking a Service Portal Developer to build and continuously improve the modernized IT Service Portal that serves as the 'front door' for every interaction the approximately 13,000 users of a Department of War agency have with...
Empower AI is seeking a Dashboard Developer (Customer Support Metrics Dashboard) to design, deliver, and maintain the Customer Support Metrics Dashboard (CSMD) and the analytics that power data-driven operations for an enterprise IT Custome...
Empower AI is seeking a Senior ISSO / ISSE to combine information systems security officer and security engineering responsibilities for the systems managed by an enterprise IT Customer Support Services program supporting a Department of Wa...
Description Empower AI is seeking a Mobile Telecommunications Team Lead to lead a team of up to 7 specialists and technicians to manage the full lifecycle of mobile communication devices for a Department of War agency supported by an ente...
Empower AI is seeking a Software License / Hardware Warranty Analyst to own license and warranty accountability for all hardware and software assets managed by an enterprise IT Customer Support Services program supporting a Department of Wa...
Empower AI is seeking a Systems Administrator (Identity and Access Management) to administer directory services, account lifecycle, and access management capabilities for a Department of War agency supported by an enterprise IT Customer Sup...
Empower AI is seeking a Service Management Optimization (SMO) Analyst to analyze and optimize the workflows, processes, and service management practices behind IT service delivery for a Department of War agency, as part of the User Experien...
Job Category: Cyber Job Description: Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence an...