& Communication - Manage customer inquiries via email and chat using Gorgias - Deliver a warm, empathetic, premium, and brand... of customer support experience , ideally in DTC or fashion - Hands-on experience with Gorgias - High judgment, professionalism...
& Communication - Manage customer inquiries via email and chat using Gorgias - Deliver a warm, empathetic, premium, and brand... of customer support experience , ideally in DTC or fashion - Hands-on experience with Gorgias - High judgment, professionalism...
Scope of Work & Responsibilities Customer Support & Communication Manage customer inquiries via email and chat in Gorgias... in DTC or fashion Hands-on experience using Gorgias High judgment, professionalism, and comfort supporting a high-profile...
& Communication Manage customer inquiries via email and chat using Gorgias Deliver a warm, empathetic, premium, and brand-aligned..., and cultural context Minimum 2+ years of customer support experience, ideally in DTC or fashion Hands-on experience with Gorgias...
through Gorgias (email, chat, social escalations) before the 3PL integration. Beginning March 2026, assist with 3PL customer... acceptable. Tools and Software Proficiency with Gorgias strongly preferred. Experience with helpdesk or CRM systems (e.g...