Gorgias is seeking a Customer Support Team Lead to manage a integral team focused on the Billing operation. This role...
Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted... by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands. Built...
Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted... by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands. Built...
, and familiarity with Gorgias. This role requires flexibility during peak times and the ability to escalate sensitive cases...
weekNice-to-Haves (but not required): Experience in customer support or VA roles Familiarity with tools like Zendesk, Gorgias...
weekNice-to-Haves (but not required): Experience in customer support or VA roles Familiarity with tools like Zendesk, Gorgias...
support platforms such as Gorgias or Zendesk Familiarity with Shopify or other e-commerce platforms Experience...
such as Gorgias or similar systems Experience supporting international customers across multiple markets Familiarity...
, or precious metals-related businesses Experience with helpdesk platforms such as Gorgias or similar systems Experience...
weekNice-to-Haves (but not required): Experience in customer support or VA roles Familiarity with tools like Zendesk, Gorgias...