, and provide thoughtful, accurate support through Gorgias. This is an individual contributor role for someone patient, dependable... to customer inquiries through email and chat using Gorgias. Manage approximately 500 customer support tickets per month...
Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted... by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands. Built...
(but not required): Experience in customer support or VA roles Familiarity with tools like Zendesk, Gorgias, or Google Workspace Background...
weekNice-to-Haves (but not required): Experience in customer support or VA roles Familiarity with tools like Zendesk, Gorgias...
. You will manage customer inquiries, resolve order and product concerns, and provide thoughtful, accurate support through Gorgias... with minimal supervision. Key Responsibilities: - Respond to customer inquiries through email and chat using Gorgias. - Manage...
, idealmente con alto volumen de tickets. - Experiencia hands-on con herramientas de helpdesk como Gorgias o similares...
weekNice-to-Haves (but not required): Experience in customer support or VA roles Familiarity with tools like Zendesk, Gorgias...
, support ops, implementation, or CX agency work - deep helpdesk fluency (Zendesk, Gorgias, or similar) is a strong...
weekNice-to-Haves (but not required): Experience in customer support or VA roles Familiarity with tools like Zendesk, Gorgias...
weekNice-to-Haves (but not required): Experience in customer support or VA roles Familiarity with tools like Zendesk, Gorgias...