such as Gorgias, Zendesk, Freshdesk, or similar - Familiarity with eCommerce platforms (Shopify is a plus) - Proficient in Google...
- Strong understanding of CRM platforms (e.g., Gorgias, Zendesk) - Experience in retail eCommerce or direct-to-consumer operations preferred... training programs Tools & Software - CRM tools: Gorgias, Zendesk - Ticketing systems and macro management - Learning...
to explain technical concepts in a clear and simple way Comfortable working with support tools such as: â—‹ Gorgias...
with Shopify Plus and the DTC stack (Recharge, Yotpo, Rebuy, Gorgias, etc.). HTML/CSS for custom email templates. AI tools...