Sr. AWS Consultant (Bogotá)
(Genesys, Cisco, Avaya, Twilio, etc.) - Experience with WorkForce Management solutions - Experience working with outbound...
(Genesys, Cisco, Avaya, Twilio, etc.) - Experience with WorkForce Management solutions - Experience working with outbound...
, Avaya, Twilio, etc.) - AWS Cloud Practitioner Certification - AWS Developer Associate Certification or Professional - AWS...
center platforms (e.g., NICE, Genesys, Avaya, Twilio). Experience managing IVR configurations, ACD call flows, and DNIS/DID...
: Guidewire, Claimonix, CFX, Avaya, Microsoft Office Suite....
Qualifications Required Skills/Experience: Enterprise applications (e.g. Avaya, Siebel, Genesys, Siebel, SAP);EAI tools (e.g...
in Aspect eWFM & RTA tools, AVAYA CMS or any WFM tool. - Keen to detail. - Result Oriented. Work Model - Work From Office...
serving integral customers. 2. Telephony/CTI background (Avaya, Cisco, etc) and advance knowledge on IP phones communication...
con conocimiento de indicadores de gestión 🧠Conocimientos Técnicos Herramientas de monitoreo en tiempo real (Avaya CMS, Genesys...
., NICE, Genesys, Avaya, Twilio). Experience managing IVR configurations, ACD call flows, and DNIS/DID routing logic...
puntualmente a las herramientas de trabajo asignadas para iniciar tu jornada: SIA, AVAYA y aplicativos web. - Gestionar llamadas...