de herramientas como Zendesk, Gorgias, Intercom o similares Enfoque total en el cliente y capacidad de resolución de problemas Nivel...
., Gorgias/Zendesk), and Shopify or similar e‑commerce platforms. - Basic reporting skills to summarize FAQs, ticket trends...
and opportunities for improvement Software/Platforms/Tools: - Helpdesk or ticketing systems (e.g., Gorgias, Zendesk, or similar...
improvement and project management, advanced English proficiency, intermediate to advanced knowledge of Excel, Gorgias...
autonomy with VIP customers-not basic ticket handling. What You'll Do Customer Support Respond to inquiries via Gorgias... (Gorgias, Zendesk, or similar) Comfortable with e-commerce platforms (Shopify preferred) Self-motivated, detail-oriented...
Poweruser level experience with Gorgias, Zendesk, or similar platforms. 5. Data Tools Advanced proficiency in Excel...
Poweruser level experience with Gorgias, Zendesk, or similar platforms. 5. Data Tools Advanced proficiency in Excel...
platforms like Sprout Social and Gorgias to improve operational efficiency. Campaign Management Oversee the ideation... integration between Sprout Social and Gorgias for optimized communication workflows. Data & Insights Measure performance...
and opportunities for improvement Software/Platforms/Tools: Helpdesk or ticketing systems (e.g., Gorgias, Zendesk, or similar...
by flagging trends and opportunities for improvement Software/Platforms/Tools: Helpdesk or ticketing systems (e.g., Gorgias...