Gorgias for a fast-growing Gen Z celebrity/pop culture-aligned comfort/lifestyle brand. This is a purely text-based role...-generated content. Responsibilities: - Monitor and respond to all incoming tickets/messages in Gorgias in real time (or near...
written and verbal communication skills - Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus - Calm...
of remote customer service experience and familiarity with tools like Gorgias and Zendesk. The position offers competitive pay...
- Excellent written and verbal communication skills - Experience with Gorgias, Zendesk, Shopify, or similar tools...
Gorgias for a fast-growing Gen Z celebrity/pop culture-aligned comfort/lifestyle brand. This is a purely text-based role...-generated content. Responsibilities: - Monitor and respond to all incoming tickets/messages in Gorgias in real time (or near...
with Gorgias, Zendesk, Shopify, or similar tools is a plus - Calm and solution‑focused under pressure - Familiarity...
& Communication - Manage customer inquiries via email and chat using Gorgias - Deliver a warm, empathetic, premium, and brand... - Minimum 2+ years of customer support experience, ideally in DTC or fashion - Hands-on experience with Gorgias - High...
platforms like Sprout Social and Gorgias to improve operational efficiency. Campaign Management Oversee the ideation... integration between Sprout Social and Gorgias for optimized communication workflows. Data & Insights Measure performance...
and opportunities for improvement Software/Platforms/Tools: Helpdesk or ticketing systems (e.g., Gorgias, Zendesk, or similar...
by flagging trends and opportunities for improvement Software/Platforms/Tools: Helpdesk or ticketing systems (e.g., Gorgias...