front-end technologies (including online advertising [OLA] and websites). - Understanding of business and technical...
de incidentes y priorización de tickets Conocimiento en procesos de soporte nivel I, II y III Indicadores de gestión (SLA, OLA...
. - Prepare and update QA documents for testing. - Compliance review. Perform creative testing: OLA, design...
and merging front-end technologies (including online advertising [OLA] and websites), and experience managing technical...
and emerging front-end technologies, including online advertising (OLA) and websites. - Experience managing technical or creative.... - Understanding of how dynamic creative elements (e.g., OLA, OLV, CRM, sites) are built. - Training in creative software tools...
de incidentes y priorización de tickets, Conocimiento en procesos de soporte nivel I, II y III, Indicadores de gestión SLA, OLA, KPI...
and ensure SLA/OLA compliance. Lead and document post-incident reviews, driving continuous improvement and long-term preventive..., ensuring SLA/OLA compliance. Problem Solving: Ability to quickly assess situations, identify root causes, and drive effective...