de incidentes y priorización de tickets, Conocimiento en procesos de soporte nivel I, II y III, Indicadores de gestión SLA, OLA, KPI...
and under the supervision of a Creative Lead. Possessing knowledge to oversee OLA processes and video editing. Collaborating...
advertising [OLA] and websites). Understanding of business and technical processes to enable Smart technology solutions. Ability...
for testing. Compliance review. Perform creative testing: OLA, design, email. Cualificaciones Designer degree, Technical...
, including online advertising (OLA) and websites. Experience managing technical or creative teams, preferably within a creative... advertising, and other creatively driven technology projects. Understanding of how dynamic creative elements (e.G., OLA, OLV, CRM...
(including online advertising [OLA] and websites), and experience managing technical or creative teams (preferably at a creative...
and ensure SLA/OLA compliance. Lead and document post-incident reviews, driving continuous improvement and long-term preventive..., ensuring SLA/OLA compliance. Problem Solving: Ability to quickly assess situations, identify root causes, and drive effective...