Sr. Manager - Service Desk
using remote support tools such as Remote Desktop, LogMeIn, Team Viewer, Bomgar, etc. is needed. Experience using ServiceNow...
using remote support tools such as Remote Desktop, LogMeIn, Team Viewer, Bomgar, etc. is needed. Experience using ServiceNow...
, Streamline, NDD, Papercut, ServiceNow y Aranda ServiceDesk. Gestionar la calidad del servicio y la satisfacción del cliente... de servicios ServiceNow, Aranda ServiceDesk. Certificación ITIL versión 4 Fundamentals o experiencia en la implementación...
, including identity management, network security, and data encryption. Incident Management using ServiceNow. Create...
management tools (e.g., ServiceNow). Strong knowledge of Excel. Strong technical background in IT infrastructure, including... Career’s Page: . Keywords: Incident Management, Problem Management, Root Cause Analysis (RCA), ITIL, ServiceNow None...
PCs Basic Knowledge on technical support using tools such as Zendesk, Jira, Confluence, Salesforce, ServiceNow...
PCs Basic Knowledge on technical support using tools such as Zendesk, Jira, Confluence, Salesforce, ServiceNow...
. Experiencia con herramientas de gestión de incidencias y pruebas Uso de herramientas como Jira, ServiceNow, o similares...
process Working knowledge of ITIL/ServiceNOW High expertise in MS Excel, Project and PowerPoint. Experience in managing...
process Working knowledge of ITIL/ServiceNOW High expertise in MS Excel, Project and PowerPoint. Experience in managing...
. Experiencia con herramientas de gestión de incidencias y pruebas Uso de herramientas como Jira, ServiceNow, o similares...