with ticketing and incident management tools (e.g., ServiceNow, Jira, Remedy). - Basic hardware, software, and Office 365 support...
on all Knowledge - Management topics managed in the ServiceNow and Workday tools. - Queries Handling through the ticket tools used... within People Services especially in ServiceNow, providing timely and high-quality response for all L1, L2, L3 queries for employees...
such as Grafana and k6. - Experience with ServiceNow for incident and change management. - Advanced level of English...
-on experience with ITSM / ticketing systems (ServiceNow, Cherwell, Remedy, or similar) Professional Skills: - Strong customer...
. - Experience with application or network trace analysis tools (e.g., ThousandEyes, Wireshark), ITSM platforms such as ServiceNow...
software applications utilized within this team, including: - ServiceNow - PowerBI - SAP/data analysis Physical...
operations - Advanced PowerPoint and presentation skills - Strong Power BI knowledge and experience - Strong ServiceNow...
. A Day in the Life Work on a growing, dynamic team to implement new ServiceNow features, develop custom enhancements... to ServiceNow applications, create new custom applications, and migrate legacy solutions to the latest technologies. Our current...
). - Strong English verbal and written proficiency (mandatory). Technical Skills - Experience with Workday, ServiceNow, Kronos, ADP...
in HR preferred. - HRIS and case management experience (Workday, ServiceNow, SAP, etc.) strongly preferred. \n\n...