: On-Site Contract Type: Permanent Key Responsibilities Provide customer support in English via phone, addressing concerns... a professional and friendly approach in all interactions. Manage the call process efficiently, ensuring service quality. Document...
database using Rocket Matter. Follow the intake process and ensure all necessary details are collected. Support the lead... intake specialist in handling call volume. Assist with followups and scheduling as needed. Help manage intake outside...
: On-Site Contract Type: Permanent Key Responsibilities Provide customer support in English via phone, addressing concerns... a professional and friendly approach in all interactions. Manage the call process efficiently, ensuring service quality. Document...
, CCNA, Ingenieros Technical Support Expert Tier One Palabras clave: - soporte técnico - resoluciones - atención... al cliente - CCNA - resolución de problemas - documentación de casos Únase a nuestro equipo como Technical Support Expert...
and training front-liners on essential soft skills for excellent call handling. It also includes aligning with support members.... Experience: At least 5 years of experience in similar positions in call centers (BPOs), candidates from other industries...
. Support the lead intake specialist in handling call volume. Assist with follow-ups and scheduling as needed. Help manage...
developers, SEO specialists, and a Client Success Manager to support a diverse portfolio of clients spanning multiple industries... the value of our marketing initiatives to our clients. - Support the creation of high-performing digital assets (ads...
Services - Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce..., and Call Center Routing - Proficient in understanding and documenting the infrastructure requirements and specifications...
analysis, providing integration solution, development, implementation, and support for Web Access Management systems.... - Learns Security technologies, methodologies, and industry best practices. - Participates in an on-call pager rotation...
Description Peak Support, an outsourcing firm serving some of today's most innovative companies, is seeking Bilingual... Customer Service Representatives for a high-volume outbound project to join our team in Colombia. Peak Support manages...