to join us? **About this opportunity** Oversees the activities of Customer Support that provides operational/business process supporting to internal... training, including product knowledge, proper language/communication training and support of overall service requirements...
with operations and support groups regarding quality improvements. - Provides performance feedback and input to all monitored calls... to increase service quality - real time discussion - Attend internal and external call calibration sessions...
to capture sales cues and upsell products and services that meet those needs ·6 months of call center and/or customer service... committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day...
should have a high school diploma, good communication skills, and some experience in a call center environment. The position...
Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk... resolutions to customer issues - Properly escalate unresolved queries to the next level of support - Walk customers through...
in the U.S., Ukraine, Nicaragua, and Peru. Our diverse operations span the tech support, call center, and fulfillment...
Attention to Detail: You don't miss anything. Every phone call, every note, every tiny detail is catalogued, tracked, and acted... to recognizing and rewarding top performers. - Training and Support: Access ongoing training, industry-leading tools, and the...
engagement through new and advanced Business Process Outsourcing (BPO) technologies. We’re proud to call ourselves innovative... proud to provide you a career path that will support your development and growth. It is a win-win and we love promoting...
and advanced Business Process Outsourcing (BPO) technologies. We’re proud to call ourselves innovative leaders in the industry... you with a career path that will support your development and growth. It is a win-win and we love promoting from within too...
. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It... employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue...