and up-to-date Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities... Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions...
. You will be providing phone-based support to customers from the comfort of your home! You will help resolve and escalate product & platform... and exceed quantitative metrics and KPIs including client facing time, call quality and occupancy Requirements...
. You will be providing phone-based support to customers from the comfort of your home! You will help resolve and escalate product & platform... and exceed quantitative metrics and KPIs including client facing time, call quality and occupancy Requirements...
, you will contribute to providing first-line service desk support, managing hardware and software issues, and ensuring a high level... effectively. Capture detailed information of issues for ticket resolution and escalation. Consolidate basic support information...
tasks, draft professional correspondence, and collaborate closely with the CEO to support business growth.... Responsibilities Sales Follow up consistently on leads and prospects. Cold call potential clients and maintain lead pipelines...
point of contact for clients and prospects — making and receiving calls, creating and managing support tickets, routing... or escalating issues, and ensuring data integrity. Your work will support both our sales pipeline and our customer support...
of experience in customer service, support, or call center roles. Strong knowledge and Advanced English proficiency (B2+ or higher... satisfaction and loyalty through quick and effective service solutions. What You'll Do: Manage responses and support...
, and effectively across multiple channels (Slack, WhatsApp, email, and phone). Maintain accurate CRM records and support sales...-Motivated: Ability to work independently, demonstrating resourcefulness and initiative in a remote role. On-Call Flexibility...
readiness. Incident Management Join on-call rotations. Lead incident response and post-incident reviews. Promote... security in CI/CD pipelines. Support audits and compliance activities. Build reliable, scalable systems through automation...
. Responsibilities include conducting and scheduling research calls Responsibilities Call and email healthcare providers to invite them... and leadership. Support team members in various outreach and research processes and projects. Hard Skills Proficient in MS Outlook...