and provide 24/7 on-callsupport for any CCTV emergencies. REQUIREMENTS: Native/fluent in Spanish, with good command... maintenance Train and support CCTV operators, ensuring proper system use and adherence to procedures Collaborate with Network...
and provide 24/7 on-callsupport for any CCTV emergencies. REQUIREMENTS: Native/fluent in Spanish, with good command... maintenance Train and support CCTV operators, ensuring proper system use and adherence to procedures Collaborate with Network...
Voice Response) systems and other backend tools to support our Contact Center operations. The ideal candidate will have deep... requirements and translate them into effective IVR call flows. Optimize IVR systems to improve customer experience, reduce call...
across internal systems. Support business continuity by coordinating with partners and stakeholders in the US. Note: Occasional... evenings, weekends, and on-call rotations (approximately six times per year) may be required depending on operational needs...
, and track defects through to resolution. Collaborate with developers and support teams to analyze root causes and verify fixes... Document test results, prepare test summary reports, and maintain traceability matrices to ensure compliance and support audits...
and have excellent documentation and communication skills. A strong work ethic and ability to provide on call 24x7x365 support... career opportunity that will light a fire within you. Technical Support Engineer, CX Medellin, Colombia Hybrid model (2...
! We're looking for an experienced, tech-savvy, and customer-focused Enterprise Support Specialist to join our fast-growing... international team. Reporting to the Enterprise Support Team Lead, you'll be part of a dynamic environment shaped by the fast pace...
. Required Experience & Skills (Minimum): 1-2 years in customer service, call center, or support roles. Experience...: U.S. client business hours (with flexibility for evenings/weekends depending on client support needs. About the Role...
business hours (aligned with prospect time zones) About the Role: Our client is seeking an Appointment Setter to support...: Lead Engagement: Call, email, and message prospects from lead lists or inbound interest queues. Confirm prospect...
to Detail: You don’t miss anything. Every phone call, every note, every tiny detail is catalogued, tracked, and acted upon... performers. Training and Support: Access ongoing training, industry-leading tools, and the opportunity to learn directly...