. Collaborate with developers and support teams to analyze root causes and verify fixes 15% Requirements Analysis... reports, and maintain traceability matrices to ensure compliance and support audits. 10% Key responsibilities...
’s/University degree or equivalent experience Qualifications: - 2-4 years of relevant experience in client service role, call... centers or similar - Basic knowledge or interest about apps support procedures, concepts and of other technical areas...
. - Support integrations with other systems using ServiceNow App Engine and related tools. - Provide long-term support... as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit...
% - Monitor all recruiting communication channels (email, LinkedIn, Slack, messages, call logs) to ensure timely responses and no...% - Support management of outsourced recruiting agencies by reviewing contracts, negotiating terms, and screening initial...
- Provide information and support related to various products and services - Handle inbound and outbound call programs...We are looking for experienced Bilingual Customer Service Representatives to provide high-quality customer support...
collaboration and knowledge sharing in English. - Support incident response by participating in on-call rotations and providing...
We welcome candidates with at least 6 months of customer service experience—whether it's in a call center, retail... as a Customer Support Representatives. What you'll do: - Handle calls and emails with professionalism, empathy, and a sharp eye...
winning team, committed to results, in an inclusive and high-performing environment. **IT Support Analyst** Provide basic... and specialized technical support for technological incidents and requests related to the business units and departments of GBS...
, and a passion for helping others. Requirements Key Responsibilities: 1. Inbound Call Management: - Professionally handle... to manage and track client data. 5. Administrative Support: - Provide administrative assistance to legal professionals...
, support outbound engagement, and manage digital touchpoints across platforms. This is a hands-on role that requires expertise... through the sales funnel - Conduct strategic outbound calls to engage and qualify leads (not a full-day call role) - Respond...