, Compliance, Sales, and HR Systems/tools (varies by role): CRM/case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS...
, Compliance, Sales, and HR Systems/tools (varies by role): CRM/case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS...
Directory/Entra ID (Azure AD), SSO/MFA, RBAC ITSM: ServiceNow, Jira Service Management, or similar Security: SIEM, EDR...
, Compliance, Sales, and HR Systems/tools (varies by role): CRM/case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS...
Directory/Entra ID (Azure AD), SSO/MFA, RBAC ITSM: ServiceNow, Jira Service Management, or similar Security: SIEM, EDR...
Directory/Entra ID (Azure AD), SSO/MFA, RBAC ITSM: ServiceNow, Jira Service Management, or similar Security: SIEM, EDR...
, Compliance, Sales, and HR Systems/tools (varies by role): CRM/case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS...
environment would be beneficial. Good knowledge of ServiceNow and solutions provided by ServiceNow, beyond standard end-user...
upgrades, patching, and software deployments Handle incidents and service requests using ITSM tools (e.g., ServiceNow...
tools, or vulnerability management platforms. Familiarity with ticketing and ITSM systems (e.g. ServiceNow, Jira...