prior experience with the specific customer support tools to be used to perform this job (e.g. Avaya Call Center technology...
experience a plus. Experience with Avaya Call Manager and IP Office a plus. Excellent organizational skills. Professional oral...
orientation. Experience in Human Capital Management systems (Workday preferable), and Telephony Operation systems (Avaya...
. - Microsoft excel (can maintain complex spreadsheets). - Intermediate English skills. - Salesforce, Oracle, Avaya experience...
systems (Workday preferable), and Telephony Operation system (Avaya preferable) Johnson Controls does not request pregnancy...
working with and proficiency in PeopleSoft HR, Case Management Systems, Knowledge Base Systems, Avaya Telephones, Employee...
availability Knowledge of portals like Avaya and Genesis Summaries of performance metrics throughout the day. Real-Time...
availability Knowledge of portals like Avaya and Genesis Summaries of performance metrics throughout the day. Real-Time...
), Avaya (deseable). Conocimiento de marcadores predictivos. (deseable) Conocimiento de productos y el negocio de los seguros...
), Salesforce (deseable), Avaya (deseable Conocimiento de marcadores predictivos. (deseable) Conocimiento de productos y...