Contact Center Product Owner
platforms (Salesforce Service Cloud, ServiceNow CSM, or similar) Effective in translating technical language into business...
platforms (Salesforce Service Cloud, ServiceNow CSM, or similar) Effective in translating technical language into business...
Dev Ops~ Certified Scrum Master (CSM) or equivalent Agile certification. ~ Proven experience in a Scrum Master role...
Master Certification (CSM) preferred. - Strong grasp of Agile methodologies and the Scrum framework. - Proficiency...
(or equivalent experience). Agile/Scrum training or certification (e.g., CSM, PSM) strongly preferred.Additional certifications...
in Agile (CSM, PSM-I, SAFe Scrum Master) You have at least 2 years of experience using Atlassian Jira as an intermediate...
abilities. Experience working with Azure DevOps, Jira, or similar platforms. Scrum and/or Agile certification preferred (CSM...
Representative, Chat Support, Product support, SME, Subject Matter Expert, Client Success Representatice, CSM, Client Success Manager...
CertificationsCertified Scrum Master (CSM)Professional Scrum Master (PSM I)PMIâ€ACPCAPM or PMP (preferred)Success MetricsSprint and project...
or you have always been the goâ€toâ€person for technical questions as playing a role as an AE or Strategic CSM in a tech company.Fluent...
communication, facilitation, and conflict-resolution skills**Preferred Qualifications**- Scrum Master certification (CSM, PSM, SAFe...