knowledge of the following products is a MUST: CSM (Customer Service Management), IRM, HRSD (Human Resource Service Delivery...
Manager (CSM) will lead and develop the Customer Experience team to ensure exceptional service delivery and operational...
. Acting as a senior counterpart to a Customer Success Manager (CSM), this position focuses on building executive-level...
. Certified Implementation Specialist (CIS) in ServiceNow in any module (ITSM, ITOM, HRSD, CSM…) preferred. PMP/Prince2...
., CSM, PMI-ACP, SAFe) are a plus. Strong written and verbal communication skills across all organizational levels...
of key initiatives. Contaminated Sites Management (CSM) - Coordinate CSM topics nationally, ensuring compliance...
is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest... awareness of the customer's key events, needs, potential risks, and value drivers.As a trusted advisor, the CSM will build...
one or more Scrum certifications (CSM, PSM) Willingness and ability to live the McDonald's values every day: Serve, Inclusion...
certification (e.g., APM, CSM, PMI-ACP, PRINCE2) - Experience with varying scenarios of infrastructure builds - Experience driving...
while also identifying upsell and cross-sell opportunities. The CSM ensures that customers achieve measurable value while maintaining long... and demos. Proven ability to manage client relationships and drive renewals. Ideal Experience & Skills: 3-5 years CSM...